FAQ

"Everything you need to know about Ash & Co."

Ingredients

What are your soaps made of?

100% natural ingredients — saponified oils of coconut, olive, sweet almond, and jojoba. Shea butter and cacao butter for lasting comfort. Organic raw honey and almond milk for softness. Hand-prepared calendula-chamomile infusions and pure essential oils.

Skin Types

Are they safe for sensitive skin?

Yes. Lavender Serenity and Quiet Balance are specifically crafted for sensitive and acne-prone skin. All our soaps are made with gentle, natural ingredients.

Our Process

What is cold process soap?

Cold process is a traditional soap-making method that preserves the natural benefits of every oil and botanical. Each bar is crafted by hand and cured over several weeks.

Product Details

How much does each bar weigh?

Each bar has a net weight of 120g.

Shipping

What is your shipping policy?

Free shipping on orders of $120+ CAD. During promotional events, free shipping starts at $75+ CAD.

International

Do you ship to the United States?

Yes. Our products are CUSMA/USMCA compliant with no assessed tariffs for U.S. customers.

Special Orders

Do you offer special event orders?

Yes — we offer wedding favors, baby shower soaps, and business gifts. Contact us for details.